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Shipping Policy

Last Updated: February 8, 2025

At Danielle Fernandez Art, we ensure your artwork is handled with care and delivered safely. Due to the nature and size of our products, shipping details vary based on your order. Please review our policy below:

 

1. Shipping for In-Stock Items

• Processing Time: In-stock items are processed within 1-3 business days (Mon-Fri).

• Delivery Time: Standard delivery takes 7-10 business days (Mon-Fri), depending on your location and carrier.

 

2. Free Shipping in the USA

• All orders within the United States ship for free, regardless of size or destination.

 

3. International Shipping

  • International shipping is available for select products.

  • Customs Fees: Buyers are responsible for any applicable customs duties or taxes.

  • Delivery Time: Shipping timelines vary based on destination and carrier availability.

  • The $1.00 rate is a placeholder. Actual shipping costs will be calculated based on your destination and communicated to you after purchase. An additional invoice will be sent for approval before processing your order.

 

4. Custom and Made-to-Order Items

• Processing Time: Custom and made-to-order pieces require additional time for production. Processing times for these items will be clearly communicated upon ordering.

 

5. Local Delivery and Pickup Options

  • Free Local Delivery: Available within a 10-mile radius of 30004. I personally offer white-glove delivery to ensure your artwork arrives safely and is placed perfectly in your space. This personalized service reflects my commitment to quality and care.

  • Free Pickup: Pickup options can be selected during checkout.

6. Shipping Carriers

We partner with the following carriers to ensure secure delivery:

  • FedEx

  • UPS

  • USPS

  • Uship

  • Roadie (A UPS Company)

  • Personal White Glove Delivery

 

Additional Information

• Cutoff Time: Orders placed by 17:00 (GMT-05:00) Eastern Time (New York, USA) will begin processing the following business day.

• Please note that shipping timelines include production time for certain items. Even with expedited shipping, processing time may still apply.

 

For any questions, to request a shipping quote, or to coordinate local delivery or pickup, please contact us at DanielleFernandezArt@gmail.com.

Cutoff time: 17:00 (GMT-05:00) Eastern Time (New York, USA)

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Our return policy is very simple:

If you're not happy with a print purchase that you made, for any reason, you can return it within 30 days of the order date.   As soon as it arrives, we'll issue a full refund for the entire purchase price.   Please note - Fine Art America does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

 

Fine Art America sells thousands of pieces of artwork each month - all with a 100% money-back guarantee.   We take great pride in the fact that hundreds of thousands of artists have chosen Fine Art America to fulfill their orders.

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TRUSTED ART SELLER

The presence of this badge signifies that this business has officially registered with the Fine Art America and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Danielle Fernandez Art

Company name: Danielle Fernandez Art

Customer service: Monday to Friday from 9 a.m. to 6 p.m.

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© Copyright 2025

All Rights Reserved

Address: Milton, GA, 30004, USA

 

Email: DanielleFernandezArt@gmail.com

​Contact form: Get in touch

Phone: +1 515-979-0809

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